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Blockchain Could Make the Insurance Industry Much More Transparent

Harvard Business Review

This gap between insurers and customers can be widened into a gulf by trust brokers, who dominate the top-heavy insurance brokerage market and benefit from its opacity and byzantine operating standards. In 2015 these top three players generated 48% of the revenues among the top 50 brokers in the U.S.

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6 Reasons Platforms Fail

Harvard Business Review

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. For years Apple’s market penetration hung in the single digits.