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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. 2015, November). Note particularly the significant and profound difference between quadrants three and four.

Covey 69
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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business Review

ZBB has been around for decades, but is currently enjoying a revival driven by powerful investors like 3G Capital Partners, the force behind the 2015 merger of Kraft Foods and H.J. Who would argue that a business should not eliminate unjustifiable costs?

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Great Companies Obsess Over Productivity, Not Efficiency

Harvard Business Review

Six Sigma, process reengineering, spans and layers analysis, and many other tools have helped executives uncover waste in their operations — in effect, identifying labor hours (or materials) that are unnecessary in order to produce the same level of output.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business Review

billion, its budget in 2015 was slightly higher than the total gross sales of General Motors. For instance, in May 2015, an employee answering the phone at the Puget Sound VA in Seattle received a call from a veteran who had broken his foot, driven himself to the hospital’s entrance, and needed help getting into the building. .”