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November 2016 Leadership Development Carnival

Lead Change Blog

Welcome to the November 2016 edition of the Leadership Development Carnival! The Lead Change Group would like to thank the Remote Leadership Institute (RLI) for sponsoring the Lead Change Group (including this carnival) for November 2016. Miki Saxon of MAPping Company Success contributed Golden Oldie: Customer Service Week 2016.

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November 2016 Leadership Development Carnival

Lead Change Blog

Welcome to the November 2016 edition of the Leadership Development Carnival! The Lead Change Group would like to thank the Remote Leadership Institute (RLI) for sponsoring the Lead Change Group (including this carnival) for November 2016. Miki Saxon of MAPping Company Success contributed Golden Oldie: Customer Service Week 2016.

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Younger and Older Executives Need Different Things from Coaching

Harvard Business Review

Our data included executives’ scores on personality and emotional intelligence assessments, interviews with their managers and HR, and our case notes. Our study was published in Consulting Psychology Journal in December 2016. We examined data from 72 executive coaching engagements we conducted from 2008 to 2014.