Coaching Tip
AUGUST 6, 2012
That is why leadership development is not an event. Leadership positions almost always come with power, which can be a real problem. The Leadership Law: Think of the reaction that you want first, then determine the actions you can take to maximize the chances that those reactions will actually happen. Active Listening.
Strategy Driven
NOVEMBER 21, 2013
Instead of tired practices like ‘active listening’ (whereby one is taught to parrot back what someone says, which only shows that you heard what was said, not that you understood), our teams must develop a new set of competencies in which they learn to clarify what they interpreted in a conversation, not what they heard.
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