The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators
Strategy Driven
APRIL 14, 2016
It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. Fact #5: Change cannot happen until there is a defined route to manage disruption, and the appropriate elements buy-in, for those elements that are disrupted. All change must include this.
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