Creating Customer Focused Teams, Part 1
Strategy Driven
JULY 25, 2012
In Front Line Heroes , Bruce Hodes offers executives and business leaders advice culled from 30 years of coaching privately held companies ranging from $5 million to $100 million in size. I first saw this term used in the book Raving Fans by Ken Blanchard. What is a Raving Fan Customer? About the Author.
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