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How to Improve Your Sales Skills, Even If You’re Not a Salesperson

Harvard Business Review

And that is part and parcel of professional life. His advice: “Chill out.” Case Study #1: Develop an understanding of your customer’s needs, and show empathic concern. Before he developed his pitch, Damian did his research. ” But that notion is outdated. There is no easy solution, says Edinger.

Skills 22
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14 Principles that Made Amazon

Skip Prichard

He is a leading authority on insurance, risk management, technology, and innovation. Management Advice from Jeff Bezos. The biggest surprise after studying the Amazon letters to shareholders written by Jeff Bezos is how much management advice he provides. Failure comes part and parcel with invention” (Bezos 2013 letter).

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