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How to Get People to Collaborate When You Don’t Control Their Salary

Harvard Business Review

My analyses show that “smart collaboration” — that is, collaboration targeted at the right opportunities — nearly always pays out, but only after people spend time developing the underlying relationships and processes. Many people and companies start the investment, but quit before seeing the returns.

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Accelerating Customer Adoption at the Bottom of the Pyramid

Harvard Business Review

While much has already been written about this challenge in the developed world, there are also some important lessons to be learned from the Bottom of the Pyramid (BoP). Decades of hit-or-miss advice from government, companies, and NGO's has reinforced farmers' already skeptical view of new solutions.