Sears Has Come Back from the Brink Before
Harvard Business Review
OCTOBER 28, 2014
In a pattern that would become familiar to today’s innovation thinkers, Worthy reports, “the then managements of Sears and Wards alike failed to grasp the significance of these new developments.”. Army uses after-action reviews to change course, as the Pascale article explains in excellent detail. Rucci , Steven P.
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