Sears Has Come Back from the Brink Before
Harvard Business Review
OCTOBER 28, 2014
It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Army uses after-action reviews to change course, as the Pascale article explains in excellent detail. The results are spectacular. In Jan-Feb 1998, Anthony J.
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