Every Fast-Growing Company Has to Combat Overload
Harvard Business Review
JUNE 21, 2016
He’s no longer thinking about serving and delighting his audience (customers). From 2008 through 2013, EBITDA (earnings before interest, taxes, depreciation and amortization) margins increased for 20 consecutive quarters, from 5% to 25%. His mission has changed. There are plenty of signs that overload has arrived.
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