You Don’t Have to Be the Boss to Change How Your Company Works
Harvard Business Review
FEBRUARY 26, 2015
Psychologists Muzafer Sherif and Carl Hovland identified a powerful dynamic about attitude change, and gave it a clunky name: the latitude of acceptance. His first move was to get up from his own desk and walk to Ken’s office to ask—with genuine curiosity—for Ken’s views. (A The Power of Baby Steps.
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