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Google's CIO on How to Make Your IT Department Great

Harvard Business Review

In that sense, you might think Ben Fried , Google''s CIO, has one of the toughest jobs in existence. On the other hand, few CIOs can boast a company culture as supportive of technology. Tell me about your role at Google, and what your purview as CIO includes. And that''s the thing that CIOs face right now.

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Shadow IT Is Out of the Closet

Harvard Business Review

Finally, even large projects can be broken up into what a banking client of mine calls "human bites." CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be.