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Five House Rules for Managing Risky Behavior

Harvard Business Review

For enterprise risk management, key policies include a statement of risk appetite and explicit risk tolerance levels for critical risks. The company's performance measurement and incentive systems, and the degree to which risk management is considered, will also have a profound impact on employee behavior. Set clear policies.

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Using Supply Chains to Grow Your Business

Harvard Business Review

One result is that they keep their cards close to their chests about what they are looking for (at first), while expecting you to reveal everything – your finances, pricing, ownership, human resources, production processes, quality assurance, customer service procedures, KPIs, and existing customers.

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Why the Future Belongs to Tough-Minded Optimists

Harvard Business Review

” I’ve just finished writing a book about companies in pretty ordinary settings (banks, hospitals, even a parking garage) that have won big by doing truly extraordinary things. Too many companies lurch from one consulting firm to the next, from last year’s hot management fad to this year’s new business model.