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Unleashing the Power of C-Level Business Tools: Strategies for Success.

Rich Gee Group

resource) Benchmarking: The process of comparing an organization's performance metrics with industry best practices to identify areas for improvement. resource) Total Quality Management (TQM): A holistic approach to quality improvement that involves all employees in an organization and aims to meet customer needs and enhance competitiveness.

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. Benchmark measurements of accomplishments. Anyone who is unwilling to spend for quality is hastening company decline. Business Strategy Steers the Quality Process. Customer retention.

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