BHAG Commitment Customer Loyalty Newsletter 
Strategy Driven
AUGUST 8, 2012
With humor, real-world examples, and step-by-step guides, the book explains: How to make mission, values, and BHAGS relevant to daily organizational life. In order to move to Stage 3, the team must hammer out the performance standards and commitment to achieving them. You just finished reading Creating Customer Focused Teams, Part 3 !
Strategy Driven
JULY 18, 2012
With humor, real-world examples, and step-by-step guides, the book explains: How to make mission, values, and BHAGS relevant to daily organizational life. Unfortunately the work world is more complicated and in many cases customers are impacted by a group of employees. Commitment needs to be generated to work through the issues.
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