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How Employees Shaped Strategy at the New York Public Library

Harvard Business Review

These diverse groups of volunteer employees work across organizational boundaries and outside of their regular operational duties. Japanese pharmaceutical Eisai used them to improve care for Alzheimer’s patients. ’ It helped me think about the NYPL system and where my career could go here.”

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Go Ahead and Gossip

Harvard Business Review

You're going to dismiss all kinds of information that could be useful to you, your career, and your work," says LaBianca. It builds a bond because people think you trust them to share sensitive information," says Hill. If you have a blanket rule of staying out of discussions about other people, you may be missing out.