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The Brand Benefits of Places Like the Guinness Storehouse

Harvard Business Review

In fact, while the total tourism market in Amsterdam grew 19 percent from 2009 to 2014, the Heineken Experience grew 143 percent. People crave the kinds of meaningful moments, shared experiences and emotional bonds — or what I call “emotional souvenirs” — that brand homes can provide.

Brand 8
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Case Study: Should an Emerging-Market Incubator Help U.S. Businesses?

Harvard Business Review

They’d bonded over their Miami roots and their desire to make a difference in the world, and soon they began developing Helena’s idea into a fully fledged organization. And that means being in as much of the developing world as possible.” But Guillermo’s struggles weren’t unique.