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Feedback Without Measurement Won’t Do Any Good

Harvard Business Review

A potentially awkward and painful conversation became a bonding experience. These technologies and innovations make creating cultures of accountability more practical and transparent. Its tone was caring, compassionate, and compelling. Each criticism was consequently heard, acknowledged, and understood. It was a best-case scenario.

Kaizen 8
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How the Navy SEALs Train for Leadership Excellence

Harvard Business Review

The wartime challenge demanded better collaboration, greater situational awareness and more strategic application of cutting edge technology for the war-fighter. A kaizen—continuous improvement—ethos is one thing. Or must it be managed to build better bonds and relationships throughout the enterprise?