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Crisis Management: The Ultimate Test of a Leader | In the CEO.

In the CEO Afterlife

Crisis Management: The Ultimate Test of a Leader. by John • September 12, 2011 • Human Resources , Leadership , Strategy • 4 Comments. How is it possible for three months of crisis management ineptitude to occur in an organization the size of BP with a product as environmentally toxic as oil? Leadership.

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How an American Express Executive Drives Growth

Harvard Business Review

As group president of enterprise growth at American Express, Dan Schulman is trying to expand the brand to serve non-affluent customers who he says are paying too much for existing financial services. Schulman: The global head of human resources at American Express was on the board at Virgin Mobile, where I was CEO.

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The Questions Executives Should Ask About 3D Printing

Harvard Business Review

Leaders of corporate strategic development need to analyze all of these considerations and be prepared for disruption to ripple through many functions — not just product development and manufacturing, but also finance, tax, legal, human resources, and IT. IP piracy will be another major complication.