Business Intelligence Call Center Conference Operations 
Strategy Driven
DECEMBER 15, 2010
SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. About the Authors Ed Hughes is a SAS Product Manager and frequently published SAS Institute author and conference presenter.
Harvard Business Review
AUGUST 19, 2013
This perspective created the industrial economy lens through which most managers perceive their operations. A presentation developed for a conference does not produce much value until it is actually presented, an event which may occur weeks or months after the document is completed. Reinventing Corporate IT An HBR Insight Center.
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