Harvard Business Review

JULY 23, 2014

More businesses are striving for vibrant, youthful spaces, but they must be careful not to let eco-friendly water coolers dilute the bigger picture; wall decals and a foosball table don’t equate to company culture or employee satisfaction. Apply your company’s CRM or business intelligence systems to internal operations.

Conference 8

Conference CRM Creativity Committee 8

Harvard Business Review

DECEMBER 11, 2013

The proliferation of C-suite roles is an indication of the increasing strategic and operational complexity organizations face. Brad Peters, CEO of Birst, a business intelligence company, raised the issue of incentives and structure with me in an interview at Saleforce.com’s Dreamforce conference.

Incentives 8

Incentives Chief Information Officer Business Intelligence Execution 8

Strategy Driven

DECEMBER 15, 2010

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. About the Authors Ed Hughes is a SAS Product Manager and frequently published SAS Institute author and conference presenter.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

AUGUST 19, 2013

This perspective created the industrial economy lens through which most managers perceive their operations. A presentation developed for a conference does not produce much value until it is actually presented, an event which may occur weeks or months after the document is completed. Technology investments work the same way.

CTO 8

CTO Franchising CIO Short-term 8