Crafting Best-in-Class Business Intelligence

First Friday Book Synopsis

Here’s an excerpt from article written by Jamie Campbell, Kenny Kurtzman, and Adam Michaels for strategy+business magazine, published by Booz & Company. To read the complete article, check out the free resources, sign up for email updates, and obtain subscription information, please click here. * * * Start by choosing the metrics that matter most [.].

Complimentary Resource – Improving Business Operation Performance With Innovations

Strategy Driven

Improving Business Operation Performance With Innovations. Learn how using analytics to guide a business operations function is the path to continuous improvement and achieving higher operational performance.

Get a Better Return on Your Business Intelligence

Harvard Business Review

There is a lot of hype and buzz around business intelligence. Companies are investing millions of dollars in business intelligence technology. However, unless this is accompanied by the simultaneous creation of a strong foundation for taking intelligent business actions, they are unlikely to reap a good return on that investment. So by learning how pilots are successful, leaders can get a much better return on their business intelligence initiatives.

5 Reasons CFOs Struggle with Financial Reporting (and How to Overcome the Challenges)

The Kini Group

The remainder of the C-suite wants better access to insights uncovered so that they can make faster business decisions and better evaluate their teams’ performance. Operate at the highest standards possible, and commit thoroughly. Business Intelligence

The Definitive Guide to Enterprise-wide Analytics Alignment

The Kini Group

It’s difficult to set up, difficult to maintain, and difficult to determine its impact on the business. Before you dismiss the possibility of enterprise-wide analytics for your business, though, let’s discuss some common complaints. Business Intelligence

Leadership and Knowledge Management

N2Growth Blog

Leaders who don’t understand the value of distributable and actionable knowledge not only limit opportunities, but they’re also building huge contingent operating liabilities. By Mike Myatt , Chief Strategy Officer, N2growth.

Leadership and Competition

N2Growth Blog

These captains of their own destiny share the perspectve that competition is not a significant factor in the execution of their business plan – they’re in control and competition is irrelevant. Do you have a business intelligence platform?

Complimentary Resource – Best Practices for a BI and Analytics Strategy

Strategy Driven

StrategyDriven has partnered with TradePub.com to offer you complimentary one-year subscriptions and/or free trials to dozens of leading business publications. Complimentary Resource – Improving Organizational Performance Management Through Pervasive Business Intelligence.

GC29: GamifiKaizen: Using gamification for continuous improvement | with Gal Rimon of GamEffective

Engaging Leader

Previously, was CEO of Gilon-Synergy Business Insight, a national leader in Business Intelligence. Prior to that he was VP customer relations and operations at Deloitte Consulting.

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What Could Amazon’s Approach to Health Care Look Like?

Harvard Business Review

For existing health care companies, the operative words in that mandate have been “health care”; for Amazon, the operative words likely are “service that needs to be delivered to a customer.” The introduction of Amazon Prime , which provides two-day delivery on many Amazon orders for a fixed annual fee, represented a huge shift in Amazon’s early business model. The beauty of the business model was that it did not need to know that.

Everything you need to know about leadership, you learned in Kindergarten

Women on Business

In Kindergarten we learned to always say it, can you imagine the change in the business world with that one little thing? One of the first things we learned in Kindergarten was that everybody would get a turn, and in business we have completely unlearnt that skill.

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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business Review

It’s created new business and social networks, resulted in new ecosystems, and transformed our economy. While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. Our research indicates that these leaders approach the digital opportunity with a different strategic mindset and execute on the opportunity with a different operating model.

N2Growth Helps Businesses Combine Strategy & Innovation for a Consumer-First Approach to Digital Transformation

N2Growth Blog

That transformation requires adopting new digital technologies in every aspect of business — from product design and operations to customer service and marketing. But not every business knows how to convert that data into actionable insights.

The Harvard Contest That’s Trying to Improve Health Care Delivery

Harvard Business Review

A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine , exploring cutting-edge ways to improve quality and reduce waste. Innovation Operations management Customer service Healthcare Article

Businesses Don’t Fail – Leaders Do

N2Growth Blog

Why do businesses fail? If you’re willing to strip away all the excuses, explanations, rationalizations, and justifications for business failures, and be really honest in your analysis, you’ll find only one plausible reason - poor leadership.

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Tips for Conducting Business Across Continents

Strategy Driven

If you're looking to conduct cross-continent business, know that you can, but the task is not easy. The following are some tips that will enable you to conduct your global business successfully. The best advice I can give you is to keep your global business connected.

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Yes, Managing IT Is Your Job

Harvard Business Review

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. These "channel" systems helped steer business to American Airlines.

IT Organizations Built to Last

Strategy Driven

Customer centricity: It’s been proven that companies that prioritize their customers see greater business results and continually bring more innovative products to the market. By doing this, it increases their overall satisfaction—and in the process, business profitability.

Leadership Lessons From the CEO of Scripps

Steve Farber

I was introduced to Van Gorder by one of his executive team, and–even though I’d read his book, The Front-Line Leader –I wanted to hear his advice for entrepreneurs and small business leaders striving to create a positive culture.

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Leadership Lessons From the CEO of Scripps

Steve Farber

I was introduced to Van Gorder by one of his executive team, and–even though I’d read his book, The Front-Line Leader –I wanted to hear his advice for entrepreneurs and small business leaders striving to create a positive culture.

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Five Steps to Resource Optimization: Any process can be improved.

Strategy Driven

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Get executive buy-in and foster accountability It’s not enough for executives to agree on the goals, business rules and constraints, and decisions that will be made. Ed holds a Master of Science degree in Operations Research and a Bachelors degree in Mathematics.

The Unnoticed Analyst: Can analytics succeed while going unnoticed.

Strategy Driven

Posted by Thornton May on November 24, 2010 · Leave a Comment The classic Harvard Business School case “Otisline (A)” 1 begins with the quote, “… our objective is to go unnoticed.” Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. In the elevator business, you can be hugely successful and highly profitable by going unnoticed.

Manufacturing Companies Need to Sell Outcomes, Not Products

Harvard Business Review

This question has been top of mind lately among manufacturers aiming to drive profitable growth, triggering a fundamental shift to the way a business operates that increasingly focuses on outcomes. Operations in a Connected World.

How an Airplane Laptop Ban Would Expose Company Data to Espionage

Harvard Business Review

government received credible intelligence that ISIS had developed the capability to conceal explosive devices within laptops, tablets, and other large electronic devices, these devices have been banned, as of late March, from the airline cabins of U.S.-bound Aside from another terrorist group disrupting world-wide travel operations at a cost of hundreds of billions of dollars , the other big winners from an increased ban could be foreign intelligence services.

Everyday Business Travelers Are Easy Targets for Espionage

Harvard Business Review

James Bond might be the world’s best-known spy, but nowadays even an obscure international business traveler could face similar surveillance threats from a hostile foreign intelligence service or even a business competitor. Business Travel.

We Interviewed Health Care Leaders About Their Industry, and They’re Worried

Harvard Business Review

What legacy costs will be incurred as providers strive to optimize their business processes to deliver comprehensive value-based health care? How will leadership teams and boards of directors orchestrate the strategic transformations of their currently successful businesses? The transformation will necessitate substantial investments in finance, technology, human capital, operations, and infrastructure, and a substantial disinvestment of legacy resources in these areas.

Advanced Analytics Are Crucial to Digital Transformation - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business Review

Those that successfully harvest vast troves of data can improve productivity; make faster and more accurate decisions; reduce costs; increase competitive advantage; discover new business models and innovations; and better engage customers, employees, and partners. IT has long played a critical role in helping organizations deliver better products and services, improve operations, better manage risks, and develop new business models to stay relevant.

Meet Your Company's New Chief Customer Officer

Harvard Business Review

Customer intelligence is at an organizational inflection point. This practice, which is largely the evolution of database marketing, has become a critical driver of business strategy for global organizations in nearly every industry and vertical, because it supports decisions with data.

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Data Scientists Don’t Scale

Harvard Business Review

A few innovative executives understand this and have sought scalable, automated solutions that interpret data, unlock hidden insights, and then provide answers to ongoing business problems. Big data is about to get a big reality check.

Shadow IT Is Out of the Closet

Harvard Business Review

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. Lines of business are now getting their own official technology budgets for non-standard software products. It's not as if IT departments aren't busy.

Just Adding a Chief Data Officer Isn’t Enough

Harvard Business Review

The proliferation of C-suite roles is an indication of the increasing strategic and operational complexity organizations face. Chief Operating and Finance Officers side-step this issue given the broader power-base of their positions.). Small Businesses Need Big Data, Too.

How to Get More Value Out of Your Data Analysts

Harvard Business Review

Organizations succeed with analytics only when good data and insightful models are put to regular and productive use by business people in their decisions and their work. million business people with the know-how to put big data analytics to use. What do the business people learn?

Create a Strategy That Anticipates and Learns

Harvard Business Review

The buzz around using predictive tools to analyze big data in discrete areas of a business is loud and deserved. In this new environment, where markets can be created by ecosystems of partners, and innovations can originate anywhere in an ecosystem and grow at great speed, the ability of business leaders to predict and influence what’s around the corner—rather than act on what they see—becomes central to the ability to commit to a direction and allocate resources.

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Design Offices to Be More Like Neighborhoods

Harvard Business Review

More businesses are striving for vibrant, youthful spaces, but they must be careful not to let eco-friendly water coolers dilute the bigger picture; wall decals and a foosball table don’t equate to company culture or employee satisfaction.

How Investors React When Companies Announce They’re Moving to a SaaS Business Model

Harvard Business Review

Adobe’s radical transformation from a product-based business model to a service-based one raised eyebrows in the industry, with many software vendors now wondering how radically they should approach the SaaS model. Disclosure: One of us works at Amazon Web Services, a provider for many SaaS businesses.). On the first point, of course, running two business models in parallel implies duplication of resources and can lead to the growth of the SaaS model being hindered.

Data Analysis Should Be a Social Event

Harvard Business Review

Here''s a common business problem: You want to retain more of your customers. However, we''ve found that companies that don''t explore the social aspects of analytics are missing out on opportunities to use data to completely transform their businesses.

On Social Media Becoming Social Business

Harvard Business Review

We are entering an age of social business: a purposeful, planned, orchestrated, and integrated way of doing business in a social context which may feel personal to the outside world but combine complexities internally within organizations that will need navigating. Recently, Enterprise software behemoth Salesforce acquired the startup , sending the signal that listening to social conversations is only one slice of the bigger pie for business.

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5 Bad Reasons to Start a For-Profit Social Enterprise

Harvard Business Review

This is a question we face each year at my organization, Echoing Green, when we evaluate thousands of business plans from social entrepreneurs seeking start-up capital and support. Here are some of the worst reasons we hear for starting a for-profit to do good: Bad Reason #1: Only for-profits use “business discipline.” The official statistics show that more than 50% of start-up for-profit businesses fail within the first five years.

Retailers Turn to "Soft Surveillance" to Fight Customer Anonymity

Harvard Business Review

That age-old question resonates with the specialists who provide retailers with customer intelligence. Until recently, customer Intelligence has focused on understanding consumers through historical data. MORE ON CUSTOMER INTELLIGENCE.

How to Compete When IT Is Abundant

Harvard Business Review

To stay competitive, businesses rapidly embraced PCs, and the subsequent transition to the client/server era. And given the complexities involved in building up competitive IT weaponry, businesses won by out-spending and out-resourcing their opponents. The cloud enables enterprises to efficiently implement best-of-breed services while serving the varied needs of a business.