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Using Digital Exhaust to Improve Sales

Harvard Business Review

Customer relationship management software revolutionized how companies manage their sales pipelines. Now a new breed of software applications is reshaping sales force management. These insights spurred the company to realign its sales force to match the intended coverage model. How Digital Business Models Are Changing.

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The Impact of the Blockchain Goes Beyond Financial Services

Harvard Business Review

However, our two-year research project, involving hundreds of interviews with blockchain experts, provides strong evidence that the blockchain could transform business, government, and society in perhaps even more profound ways. Consider the music industry, where intermediaries capture nearly all the value and artists get paid last.