Remove Business Model Remove Development Remove FAQ Remove Software
article thumbnail

Sell Your Product Before It Exists

Harvard Business Review

While most startups who set up pages on Kickstarter, Indiegogo or a host of other crowdfunding sites are looking to hit a specific goal and then get started making their project a reality, a new crop of businesses are using the platform for as a wholly different business model: selling their product before it exists.

article thumbnail

Scaling Customer Service as Your Startup Grows

Harvard Business Review

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Your business model is still in flux, and flexibility is more valuable than efficiency and cost savings. Absolutely no DIY software fixes.

Metrics 14