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Case Study: Challenge the Boss or Stand Down?

Harvard Business Review

Just a few months ago he was the company's fastest-rising star, promoted, he thought, to bring fresh thinking to the firm's self-service kiosk business. D7 Displays, launched in 1990 as an ATM provider, now dominated the self-service kiosk business. Yes, I'm aware of web competition, Tom. Understood," Tom said wearily.