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Even “bad” cultures get some things right

Surviving Leadership

OCTOBER 29, 2018

At this meeting, employees heard from the CEO, CHRO, General Counsel, COO, CFO, CMO, and any business leaders spearheading a major initiative. This would include a day spent with an installation tech and a day spent with a call center agent – preferably, in a market other than your own.

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CFO P&L Call Center COO 58
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More Human: My Journey To The Heart Of Great Leadership (Part 1)

Terry Starbucker

JULY 23, 2018

I started my career as a certified public accountant –because it was the fastest way to a professional paycheck. I was hired by a multi-millionaire entrepreneur to be the COO of a 600,000 customer cable company. I did that for 5 years, and then fate intervened. Principle #2: Asking For Trust And Keeping Your Promises.

Leadership 181
Leadership Learning-by-Doing COO Follow-up 181
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