Harvard Business Review

JULY 19, 2013

As one CEO said to us: "I just want to forget about IT and concentrate on my core business.". Of course, this response would be fine if the challenge were merely to deploy technology (on time and to budget) and ensure it continues to function properly for as long as required. Technology? IT management Information & technology'

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

JANUARY 27, 2017

Charismatic CEOs enjoy leading and inspiring people, so they don’t like delegating critical business decisions to smart algorithms. CEOs need to clarify when talented humans must defer to algorithmic judgment. ” asked one incredulous CEO of a multibillion euro business unit. Who wants clever code bossing them around?

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

NOVEMBER 22, 2017

And finally, does the operating model support the company’s strategic mission with the right combination of people, process, technology, and tools? Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities? None of these are easy questions.

Strategy 8

Strategy Company Banking Apparel 8