Predict What Employees Will Do Without Freaking Them Out
Harvard Business Review
SEPTEMBER 5, 2014
This month, Credit Suisse said it calculates who is likely to quit , and proactively offers them new career roles. It’s no coincidence that this sounds like consumer marketing. Marketing often influences consumers through unconscious habits, as described in Charles Duhigg’s book, “ The Power of Habit.” An HBR Insight Center.
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