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Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

Seers, prophets, and fortune-tellers of all sorts have responded to — and preyed upon — our primal desire to reduce the uncertainty of what lies ahead. Harvard Business School professor, James Heskett, poses a vital question in “Should Managers Bother Listening to Predictions?” Overcoming the Prediction Affliction.

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