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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. And like the pyramids, that structure is a good resting place for the dead!

System 52
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To Handle Increased Stress, Build Your Resilience

Harvard Business Review

We turn to productivity tools or apps that promise to help us manage mounting pressures or we look for ways to alleviate our discomfort: find a different job, hire a new employee to take on an increased workload, or switch careers. Ask yourself, “How close am I to the root causes or deci­sion makers in these circumstances?

Stress 15