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How Johnson & Johnson and American Express Are Developing Young Leaders

Harvard Business Review

In 2016, former American Express CEO Ken Chenault tasked chief human resource officer Kevin Cox with finding new opportunities that would drive innovation and revenue growth. On arrival, participants knew only that the CEO had invited them to tackle pressing business challenges. American Express.

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Getting Employees Excited About a New Direction

Harvard Business Review

That was exactly the challenge that Dave McKay faced when he was appointed President and CEO of the Royal Bank of Canada (RBC) in August, 2014. ” These were the first words McKay said to me in a discussion set up by RBC’s Chief Human Resources Officer, Zabeen Hirji.

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