Radically Rethinking Health Care Delivery
Harvard Business Review
MARCH 3, 2011
Designing a real system of care will require a combination of technology, process, and people. Information technology will be the great enabler of change - connecting multiple care givers, providing a portable health care record, and eventually providing the information required to link treatments to outcomes. But technology alone will not deliver lower costs and safer care. Most hospitals already operate on the edge of profitability.