Radically Rethinking Health Care Delivery

Harvard Business Review

Designing a real system of care will require a combination of technology, process, and people. Information technology will be the great enabler of change - connecting multiple care givers, providing a portable health care record, and eventually providing the information required to link treatments to outcomes. But technology alone will not deliver lower costs and safer care. Jim Champy is a consultant and author. Health Information & technology Organizational culture