Channel Management, Development and Reputation

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Channel Management

Development

Reputation

The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

DECEMBER 23, 2016

Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization. HR systems emphasize long-term relationships and high performance, with big investments in selection and development, amortized over a long career.

Strategy

Strategy Span of Control Finance How To

How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

FEBRUARY 12, 2016

Thanks to the proliferation of smartphones, brand and online-shopping websites, social media, and vehicle connectivity, businesses have a unique opportunity to use technology to revolutionize the customer experience and to incorporate the voice of the customer into product development. But where and how do you start?

Media

Media Automotive Globalization Active Listening

Leadership Digital

The Big Disconnect in Your Talent Strategy and How to Fix It

How GM Uses Social Media to Improve Cars and Customer Service

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