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When You Criticize Someone, You Make It Harder for that Person to Change

Harvard Business Review

DECEMBER 19, 2013

That line of thinking shuts us down, puts us on the defensive, and narrows our possibilities to rescue operations. Managers should keep this in mind, particularly during performance reviews. This chemical brew fuels drive and tags it with satisfying dollops of pleasure.

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Chemicals Learning Curve Open-book Bottom-up 19
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7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business Review

MARCH 21, 2018

The culmination was an incident at an insecticide plant in LaPorte, Texas, where, as a result of a basic process safety management failure , an extremely toxic chemical—methyl mercaptan—was released and two workers were overcome. Improved operational performance will result in fewer injuries. At Cummins, Inc.,

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Operations Chemicals CEO Metrics 16
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