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Why Citi Got Rid of Assigned Desks

Harvard Business Review

It may seem odd to use a dystopian world as a model for an office workspace, but that’s just what Citi did. We created what we call neighborhoods — a compensation neighborhood, a learning and development neighborhood, etc. — Here are some of the lessons learned from Citi’s experience: Use technology that supports the space.

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Why Citi Got Rid of Assigned Desks

Harvard Business Review

It may seem odd to use a dystopian world as a model for an office workspace, but that’s just what Citi did. We created what we call neighborhoods — a compensation neighborhood, a learning and development neighborhood, etc. — Here are some of the lessons learned from Citi’s experience: Use technology that supports the space.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled. “The romance of travel is near and dear to everyone’s heart. Adapted from.