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The Future Economy Project

Harvard Business Review

Many companies, big and small, are examining their own commitments to sustainability in light of America’s shift. How can you make core business operations more sustainable? Our advisers: Rebecca Henderson. They will help us answer questions like: How does sustainability fit into a company’s strategy? Paulson Jr.

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Customer-Centric Org Charts Aren’t Right for Every Company

Harvard Business Review

Intel, whose top-level divisions had been organized around product groups or functional areas, adopted customer-centricity in 2005, and its improved knowledge of and commitment to customers has resulted in greater customer satisfaction. Henderson of the University of Oregon and Irina V. But our research, conducted with Conor M.