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Make Your Innovative Idea Seem Less Terrifying

Harvard Business Review

Four years ago, Craig Hatkoff, co-founder of the Tribeca Film Festival, approached me about a brainstorm: an event recognizing and celebrating breakthrough innovators. Today, she’s the Head of Stakeholder Engagement for their in-development Dengue Fever vaccine — one of Sanofi’s largest business initiatives.

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What Design Thinking Is Doing for the San Francisco Opera

Harvard Business Review

To survive and thrive with the conflicting demands of performance excellence and constrained resources, SFO has developed a highly structured organization. For instance, the marketing person was on the programming team, and the woman who would be responsible for programming at the new SFO venue joined the experience team.