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The Tech Trends You Can’t Ignore in 2015

Harvard Business Review

At the end of each year, I apply a framework to surface the most important emerging trends in digital media and emerging technology for the year ahead. It analyzes consumer behavior, microeconomic trends, government policies, market forces, and emerging research within the context of our continually-evolving tech and digital media ecosystem.

Trends 8
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With Goodreads, Amazon Fills Out an Advice Portfolio

Harvard Business Review

In recent years, many new sources of customer influence have become available thanks to technology advances, with significant new power to shape how customers think about products, services, and company reputations. Today, we add to that a great deal more.

Advice 9