Modern Servant Leader

DECEMBER 30, 2022

Still, this was a contributing factor to Southwest’s fall and worth noting, when much of the airline’s success came from bucking common industry trends. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. The reason for this vast difference in recovery? Failing technology.

Airlines 188

Airlines Leadership Short-term Long-term 188

Modern Servant Leader

DECEMBER 30, 2022

Still, this was a contributing factor to Southwest’s fall and worth noting, when much of the airline’s success came from bucking common industry trends. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Failing technology.

Airlines 130

Airlines Leadership Short-term Long-term 130

Modern Servant Leader

FEBRUARY 17, 2016

Then joining and remaining on Fortune’s Best Companies to Work For list, Zappos.com’s motto is “We’re a service company and we just happen to sell shoes”, achieved these results and more behind their successful servant leadership. Southwest Airlines, has been touted as a servant leadership company as well. And I think that’s true.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

Then joining and remaining on Fortune’s Best Companies to Work For list, Zappos.com’s motto is “We’re a service company and we just happen to sell shoes”, achieved these results and more behind their successful servant leadership. Southwest Airlines, has been touted as a servant leadership company as well. And I think that’s true.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100