Deming Institute

FEBRUARY 23, 2017

As David illustrates this tactic over and over results in people distorting the data and distorting the system under pressure to avoid punishment and get rewards. David included a clip from one of my favorite shows, Utopia (called Dreamland in USA) with a vivid example of a performance appraisal experience.

System 31

System Motivation Deming Conference 31

Harvard Business Review

MARCH 24, 2017

The onus for ethical behavior falls first to the employee. Here are five questions to ask: Do your company’s incentives match its policies? Most companies talk a good ethics game and even make their goals public. But it is the employee incentives that really matter. billion in inflated profits.

Ethics 8

Ethics Company Incentives Policies 8

Harvard Business Review

JANUARY 26, 2017

For example, look at Sherron Watkins, formerly of Enron, and Cynthia Cooper, formerly of WorldCom. While protection and rewards may encourage more employees to come forward, firms may be able to counter these incentives by making it beneficial for employees to keep quiet.

Commitment 8

Commitment Sample Incentives Benchmarking 8