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Change: Driving Transformation in Modern Organizations

Rich Gee Group

Transparent, coherent communication tactics are the antidote to uncertainty and apprehension, paving the way for endorsement and commitment. Initiatives like team-building exercises and cooperative projects can further cement the shift towards a more inclusive, open culture.

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David Langford Presentation on Motivation and System Improvement

Deming Institute

As David illustrates this tactic over and over results in people distorting the data and distorting the system under pressure to avoid punishment and get rewards. David included a clip from one of my favorite shows, Utopia (called Dreamland in USA) with a vivid example of a performance appraisal experience.

System 31
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Research: Firms Give More Stock Options When They’re Committing Fraud

Harvard Business Review

For example, look at Sherron Watkins, formerly of Enron, and Cynthia Cooper, formerly of WorldCom. While protection and rewards may encourage more employees to come forward, firms may be able to counter these incentives by making it beneficial for employees to keep quiet.

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Is Your Company as Ethical as It Seems?

Harvard Business Review

Here are five questions to ask: Do your company’s incentives match its policies? But it is the employee incentives that really matter. ” Here, “it” reportedly meant using fraudulent accounting tactics to sweep the company’s losses under the rug and generate artificial gains.

Ethics 8
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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

That’s changing fast, of course, as providers are finding that cooperation is as critical to caregiving as cutting edge tests and therapeutics. For a discipline so fundamentally altruistic, health care is oddly dysfunctional around relationships.

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Negotiation Strategies for Doctors — and Hospitals

Harvard Business Review

Now consider a host of other conflicts: from interdepartmental turf wars, to poorly designed agreements between hospital systems and insurance providers, to the difficulties encountered in aligning hospital goals and incentives with those of contracted physician groups. What role might they play in the plan’s implementation?