Cost of Capital Creativity Leadership Operations 
Harvard Business Review
JUNE 27, 2012
My colleagues and I at Bain & Company have been tracking this for forty years, and we have never seen companies losing their leadership positions as quickly as they are today. Did it seem "creative" to Nokia shareholders when the company missed the smart phone wave despite having some of the early technology? And for telecom.
Harvard Business Review
SEPTEMBER 4, 2017
In The Good Jobs Strategy , Zeynep Ton, a professor at the MIT Sloan School of Management, demonstrates how the best retail companies align their customer value proposition with their operations strategy and their approach to human capital. This includes more autonomy and agility as well as inspirational leadership.
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