Six Disciplines
MARCH 25, 2011
Leadership is not rank. In military training, the first rule is to instill soldiers with trust in their officers -- because without trust, they won't fight. In military training, the first rule is to instill soldiers with trust in their officers -- because without trust, they won't fight. It is responsibility.
Harvard Business Review
SEPTEMBER 4, 2017
The evidence suggests the former: We could improve productivity if we stopped systematically underinvesting in human capital. The compounding and virtuous effects of increasing customer and employee advocacy more than offset the higher cost of wages. billion in its associates through higher wages, better benefits and enhanced training.
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