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Eliminate Slogans, Exhortations and Targets

Deming Institute

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. If so, you should examine your management system. It is a bad sign and points to serious management problems. Point 10 on W.

Deming 28
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We Can’t Study Short-Termism Without the Right Metrics

Harvard Business Review

The McKinsey Global Institute, in conjunction with FCLT Global, recently released research stating that long-term-oriented companies perform better than those that focus on short-term results. Getting the measurement right is central to providing convincing evidence on the debate over short-termism.

EPS 8