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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation. Walking into these organizations is often like traveling back in time 20 years.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

In short, most CRM practitioners have traditionally assumed an internal (inside-out), operationally centric approach to customer management and strategy. I'm traveling this week, but will follow-up with you next week to arrange the Skype call. I'd love to schedule a skype call at some point if possible BTW! Thanks Scott.

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Memorial Day Leadership Lessons

N2Growth Blog

I left my son’s graduation in Florida on Sunday evening headed for Dallas and then traveling on to San Antonio. Moreover, it is those leaders who receive the negative press, those leaders who just can’t seem to get the job done that universally seem to be void in some or all of the aforementioned traits.

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The Problem With Coaching | N2Growth Blog

N2Growth Blog

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs. Ultimately, I agree with Peter.

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What All Great Leaders Have In Common | N2Growth Blog

N2Growth Blog

For instance, I am traveling to Seattle to work with leaders soon, and will use several profound notions of Dr. Doidge’s applications about rigid routines that could change with a few adjustments to the brain’s plasticity. I recently started Tony Blair's book so we'll have to compare notes down the road.

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