Remove Crisis Remove Development Remove Kotter Remove Operations
article thumbnail

How to Ignite and Sustain Organizational Growth

Skip Prichard

With the ever-changing dynamics of the workforce, the stewardship of organizational culture is just as important as strategy, talent, product development, or customer service. He helps companies build strong sustained revenue growth through by developing energizing office cultures. Simply put, culture drives performance.

How To 112
article thumbnail

Benefits of Debriefing

Strategy Driven

Organizations that fail to continuously revise assumptions about their operating environment (i.e. It is vital to develop the capacity to learn from your environment. Information overload is the management crisis of the 21stcentury. Fifth, once root causes are identified, an actionable and specific lesson learned is developed.

article thumbnail

A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business Review

Department of Veterans Affairs was in crisis. McDonald and his team’s approach was heavily influenced by John Kotter’s eight steps for effective organizational change. The crisis that emerged in the Phoenix VA was triggered by the pursuit of a 14-day wait time goal for all appointments. In 2014, the U.S.