Customer Loyalty Human Resources Influence Tools 
Eric Jacobson
AUGUST 8, 2018
All aspects of business have been affected from technology to human resources to marketing. Even more important, all employees have become their own personal brands – some even major influencers – with their own fans and followers. You may also wish to set up alerts about your competition and key influencers in your industry.
Harvard Business Review
AUGUST 5, 2014
This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond. To affect changes in culture, some CMOs are partnering more closely with human resources. Marketing'
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