Customer Loyalty, Operations and Rate of Return

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Customer Loyalty

Operations

Rate of Return

The Comprehensive Business Case for Sustainability

Harvard Business Review

OCTOBER 21, 2016

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. ” Improving risk management. billion from reduced energy and wastewater consumption in manufacturing.

Supply Chain

Supply Chain Price Loyalty Efficiency

Capitalism’s Future Is Already Here

Harvard Business Review

SEPTEMBER 10, 2014

As more firms became multinationals, fewer showed loyalty to particular communities or any hesitation to migrate their operations to wherever costs were lowest. Employees were viewed more as fungible inputs to operations, and customers viewed more as targets within more and less lucrative segments.

Supply Chain

Supply Chain Bureaucracy Short-term Agility

Leadership Digital

The Comprehensive Business Case for Sustainability

Capitalism’s Future Is Already Here

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